Claims Status Inquiries

All claims status inquires must be made via our Provider Web Portal. If you don't have a portal account with EMI, you can submit your request using our online form.

If you do not have access to the internet, you may also make any claims status inquires telephonically at one of the numbers below:

Miami-Dade County
(305) 614-0133

Broward County
(954) 335-8130

All other counties
(877) 372-1273

Focus on Care:
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Join our network and experience the power of our full-service advantage. Let us handle the administrative burden so you can concentrate on keeping vision wellness in focus for your patients.

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