We're Here to Help

Get in touch
with our team

Whether you're a provider looking to join our network or need assistance with existing services, we're here to support you.

Corporate Headquarters

Our main office location

4565 Ponce De Leon Blvd., Suite 200
Coral Gables, FL 33146

General Questions

To discuss how we can help your organization

Authorizations & Referrals

Claims Status

All claims status inquiries must be made via the HS1 Provider Web Portal.

Privacy Program

Questions or issues regarding our Privacy Program

Security Program

Questions or issues regarding our Security Program

Report Fraud, Waste & Abuse

All Eye Management providers are required to report concerns about actual, potential, or perceived misconduct to the Eye Management Corporate Compliance Department.

What to Report

  • Suspected fraudulent billing practices or claims
  • Wasteful use of resources or services
  • Abuse of member benefits or provider agreements
  • Violations of compliance policies or ethical standards

Corporate Compliance Hotline

Call: 1 (866) 321-5550

Available 24/7 for confidential reporting